Terms and Conditions
Effective Date: [Insert Date]
Welcome to Shiny Fabrics. By accessing our website or booking our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Services Offered
Shiny Fabrics provides professional fabric cleaning services, including but not limited to upholstery, curtains, carpets, and other household fabric items. All services are performed using fabric-safe and eco-friendly products.
2. Booking and Scheduling
All appointments must be scheduled in advance through our website, phone, or email.
We reserve the right to reschedule or cancel appointments due to unforeseen circumstances (e.g., weather, equipment failure, staff emergency).
Customers are expected to provide accurate contact and address information for service.
3. Pricing and Payment
All service prices are clearly listed at the time of booking or provided through direct quote.
Full payment is due upon completion of service unless otherwise agreed in writing.
We accept payments through cash, credit/debit cards, or online payment gateways.
4. Cancellations and Refunds
Cancellations must be made at least 24 hours before the scheduled appointment to avoid a cancellation fee.
Refunds will only be issued if the service was not provided or if there was a clear fault or dissatisfaction acknowledged by our team.
No refunds for completed services unless otherwise stated.
5. Customer Responsibilities
Ensure that access to the premises is available at the scheduled time.
Remove any valuable or fragile items from the service area.
Notify our team of any fabric sensitivities or pre-existing damages beforehand.
6. Liability Disclaimer
While we take utmost care in cleaning, Shiny Fabrics is not liable for any pre-existing damage, color fading due to age, or wear and tear that may become more visible after cleaning.
We are not responsible for damages caused by inaccurate information provided by the customer.
7. Use of Website
All content on our website (text, images, logos, etc.) is the property of Shiny Fabrics and may not be copied or used without permission.
Users may not use the website for unlawful purposes, including transmitting harmful or malicious content.
8. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our services or website indicates acceptance of the updated terms.
9. Governing Law
These Terms and Conditions are governed by the laws of [Your Country/State], and any disputes shall be handled within its jurisdiction.
10. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
Shiny Fabrics
Email: jb@shinyfabrics.net
Phone: +1 862-406-5145
Address: [Your Business Address]